Incidents | Delphix Incidents reported on status page for Delphix https://status.delphix.com/ https://d1lppblt9t2x15.cloudfront.net/logos/44278c809b6a2ee917e8e5b7184dd4e2.png Incidents | Delphix https://status.delphix.com/ en Scheduled Infrastructure Maintenance https://status.delphix.com/incident/856422 Thu, 07 May 2026 23:00:00 -0000 https://status.delphix.com/incident/856422#9e1ef1d115234d04e1128eb863e7e0c500dc7263b45cda27aa13855717f4b048 We are performing a scheduled infrastructure maintenance upgrade to improve system performance, reliability, and security. During this window, users may experience very little to no service interruptions. We appreciate your patience and will provide updates if there are any changes. Masking API recovered https://status.delphix.com/ Wed, 18 Mar 2026 21:00:36 +0000 https://status.delphix.com/#a38aa76563cb0d2375316a6531b06d2fb233833a0ce58b3299ac7093e81cda0a Masking API recovered Discovery API recovered https://status.delphix.com/ Wed, 18 Mar 2026 20:55:21 +0000 https://status.delphix.com/#a5d86b7d969366d6b4ea8b68bfded9fcc402c0043cfdc013ea0a02dd39e09b65 Discovery API recovered Investigating Issues with Masking and Discovery APIs https://status.delphix.com/incident/852725 Wed, 18 Mar 2026 20:55:00 -0000 https://status.delphix.com/incident/852725#84571ad6cf80214eae90460983e3e7c9c6717c96bfa485853ac7d5fdc5f7b408 Update: We have successfully implemented a fix for the Masking and Discovery API issues. Both services are now fully operational. We apologize for any inconvenience this may have caused. Investigating Issues with Masking and Discovery APIs https://status.delphix.com/incident/852725 Wed, 18 Mar 2026 20:40:00 -0000 https://status.delphix.com/incident/852725#684acff51367b336cd63bd33cbb143662b5885735a664287ab67ffca006cdf52 We have identified the root cause of the 502 errors affecting the Masking and Discovery APIs. Our team is currently implementing the fix. We expect full service restoration within the next 10–15 minutes. Masking API went down https://status.delphix.com/ Wed, 18 Mar 2026 19:20:25 +0000 https://status.delphix.com/#a38aa76563cb0d2375316a6531b06d2fb233833a0ce58b3299ac7093e81cda0a Masking API went down Investigating Issues with Masking and Discovery APIs https://status.delphix.com/incident/852725 Wed, 18 Mar 2026 19:18:00 -0000 https://status.delphix.com/incident/852725#96faf152bcdfb926c4fa2047f8ca064cf22cf8c7f25a5d7e7ccac8c5fc4452d4 We are currently investigating reports of 502 Bad Gateway errors when attempting to access our Masking API and Discovery API. Discovery API went down https://status.delphix.com/ Wed, 18 Mar 2026 19:15:09 +0000 https://status.delphix.com/#a5d86b7d969366d6b4ea8b68bfded9fcc402c0043cfdc013ea0a02dd39e09b65 Discovery API went down Delphix Compliance Services - UI recovered https://status.delphix.com/ Tue, 10 Feb 2026 22:02:54 +0000 https://status.delphix.com/#76948733480efeed7cb5ab21116626bb317ae6e90e3f75fc54150f6bd110dfef Delphix Compliance Services - UI recovered DNS lookup failure https://status.delphix.com/incident/852720 Tue, 10 Feb 2026 22:01:00 -0000 https://status.delphix.com/incident/852720#6e13d298fed90c6646e18fdaaa38d1b94d5a92ab33a268b7c4d7465a3745549c The intermittent DNS resolution failures affecting apps.delphix.com have been resolved. Service has stabilized as the upstream provider has remediated the issue. No further action is required from users. Thank you for your patience. DNS lookup failure https://status.delphix.com/incident/852720 Tue, 10 Feb 2026 21:20:00 -0000 https://status.delphix.com/incident/852720#3899a989521059a7b1e134ff9e649281a6cc5e57bbafe0937eea0c8a9c675aff We have identified that the intermittent instability with apps.delphix.com is due to a disruption with an upstream service provider. AWS CloudFront is currently experiencing elevated DNS resolution errors (NXDOMAIN responses) globally. Delphix Compliance Services - UI went down https://status.delphix.com/ Tue, 10 Feb 2026 20:49:43 +0000 https://status.delphix.com/#76948733480efeed7cb5ab21116626bb317ae6e90e3f75fc54150f6bd110dfef Delphix Compliance Services - UI went down DNS lookup failure https://status.delphix.com/incident/852720 Tue, 10 Feb 2026 20:49:00 -0000 https://status.delphix.com/incident/852720#409ef0c49eac27e8a47e8914439aad771e604fc865b9487994b0abdfb1a2c903 We are currently investigating reports of intermittent connectivity issues affecting apps.delphix.com. Users may encounter errors or failures when attempting to load the Delphix Compliance Services UI. Masking API and Discovery API Errors https://status.delphix.com/incident/700815 Mon, 04 Aug 2025 10:30:00 -0000 https://status.delphix.com/incident/700815#bf1667a805961a9b28e4d22c5a039f6a7831e33c9c6cfa39fae7b67164291e15 The expired certificate was renewed and deployed across all relevant environments. Services were restored and have been stable. Masking API and Discovery API Errors https://status.delphix.com/incident/700815 Sun, 03 Aug 2025 00:00:00 -0000 https://status.delphix.com/incident/700815#5900bd2544b301e436effc1fe36fd94cf19dfceff75533c25d9364004631aab3 The API service for Discovery and Masking went down due to a 502 Bad Gateway error, which affected service availability. The root cause was an expired SSL certificate, leading to failed connections. Audit-Trails Service API Errors https://status.delphix.com/incident/302131 Sun, 17 Dec 2023 00:20:00 -0000 https://status.delphix.com/incident/302131#6a65f50d6c32a5286835dbf7302121b58a47c70429ce57b02509dc0f59dc0c44 Audti-Trails API errors have been resolved. Issues with our upstream could service have been resolved. Audit-Trails Service API Errors https://status.delphix.com/incident/302131 Sun, 17 Dec 2023 00:17:00 -0000 https://status.delphix.com/incident/302131#aed0696104d088c9da5a497a7bb8bf589be5d5bc1b800811ecba907438e4f5f6 We experienced a 4 minute outage to the Audit-Trails service due to a timeout connecting to the time stream service. This was due a cloud provider service issue. There was no impact to services at this time. Only to monitoring requests experienced api errors at this time. Increased API error rates https://status.delphix.com/incident/121913 Wed, 28 Sep 2022 20:30:00 -0000 https://status.delphix.com/incident/121913#a4603b33f7c31bc2cc2f37ead520868ec2d3cc7abb0cdc187a02593a0452c280 Our cloud provider has addressed the root cause causing increased API errors. We have seen recovery since around 1:30pm Pacific and continue to monitor the situation. Increased API error rates https://status.delphix.com/incident/121913 Wed, 28 Sep 2022 16:55:00 -0000 https://status.delphix.com/incident/121913#ebf31bb85430b6b8f2f0c76890a85ac7aecb633b72c6c4df7fa877f255459c57 Increased API error rates and latencies affecting some services due to cloud service provider degradation Increase API errors https://status.delphix.com/incident/112340 Wed, 24 Aug 2022 17:37:00 -0000 https://status.delphix.com/incident/112340#ffd5a0072a62722197237c09a6ce1e74fff88963489493b8f0f05ab08f658c78 Our cloud provider has addressed the root cause causing increased API errors Increase API errors https://status.delphix.com/incident/112340 Wed, 24 Aug 2022 17:01:00 -0000 https://status.delphix.com/incident/112340#c9f5bab94ee6f43b6e47cd4cf3723f659e927c9cb9d7c116a8eaedaee270e75c Increased API error rates and latencies affecting some services due to cloud service provider degradation